General Terms

We kindly ask visitors and users of the website to carefully read the following terms of use. This online store with the distinctive title 21 Flowers Florist is based in Athens, Katehaki 21, 11525. Every entry, browsing, and transaction makes you a visitor and/or customer of the Store.

Privacy & Data Protection

The Company fully respects your personal data and ensures compliance with Law 2472/1997 and Law 3471/2006. Any collection or processing of your personal data is done exclusively for the operation of the Store and the provision of services you have requested.

We confirm that we will not disclose your information to third parties not connected to the Company without your consent, except where necessary to fulfill your order (e.g., partner shipping companies).

Payment Methods

Payment is carried out with absolute security through the National Bank of Greece POS, Eurobank 3D-Secure, or bank account deposit. The Store has taken all necessary measures to ensure the security of your transactions.

Shipping & Delivery Policy

In case of flower unavailability, we ensure replacement with similar flowers of equal or greater value, maintaining the same aesthetics. We are not responsible for delays due to force majeure, such as extreme weather or major holidays (Valentine's Day, Mother's Day, etc.).

Intellectual Property

All content including images, graphics, photos, texts, and the overall appearance are the intellectual property of the Company and are protected by Greek and International law. Any reproduction without written consent is strictly prohibited.

Liability & Law

By using this Store, you declare you are legally able to enter into this contract. Any dispute will be submitted to the competent courts of Athens, Greece, and is governed by Greek Law.