Returns and Exchanges: Attention to the Nature of the Product
In the beautiful world of flowers, freshness and beauty come first from their nature. However, this nature can pose some challenges when it comes to exchanges and returns of products. At 21flowers.gr, we want to ensure that your experience is positive and satisfactory. Therefore, here are some considerations to keep in mind regarding returns and exchanges:
Nature of Flowers: Due to the nature of flowers as natural products, maintaining their freshness requires special care.
Shelf Life: The shelf life of flowers after delivery depends on many factors, including temperature, humidity, and care.
Exchanges After Delivery: Exchanges are accepted if the flowers are in the same condition and packaging as received.
Defective Products: In case of defective products or unwanted condition, contact us immediately to resolve the issue.
Communication: We are always here to help. If you encounter problems or have questions, feel free to contact us. Returns and exchanges are part of the purchasing process, and we want to make sure you are satisfied with every purchase. This way, we can ensure that your experience with our flowers reflects the beauty and freshness they offer.
Do not hesitate to contact us for any questions or concerns. We are here for you, always ready to help you enjoy the beauty of our flowers safely and satisfactorily.
For more information about the return or exchange process, do not hesitate to contact us through the available communication channels.
Sincerely, The 21 Flowers Team
SAME DAY FLOWER DELIVERY
