Terms & Conditions
This website www.21flowers.florist or https://www21flowers.florist is an online store selling flowers and gifts online with the distinctive title 21 Flowers based in Athens Attica, 21 Katehaki, Tk. 115.25 (hereinafter referred to as the "Company"). These General Terms and Conditions (hereinafter referred to as the "GOS") are intended to state in a clear, unambiguous and comprehensible manner, respecting the principle of good faith and the provisions governing the validity of legal acts, the terms governing and regulating its relations. Company with the respective visitor and / or customer of the Store, in accordance with Law 2251/1994 on "Consumer Protection" and in particular the provisions relating to distance marketing and Law 2472/1997 on "Protection of the individual from the processing of Personal Data" , as they apply today.
Every entry, tour and transaction with your Store makes you a visitor and / or customer of the Store. Before proceeding with your tour within the Store, please confirm that you have read and fully understand these GTCs and that you accept them as any use and / or transaction from now on with the Company through the Store implies your full and unconditional acceptance of these GTCs. .
Privacy
The Company fully respects your personal data and ensures that the Store is in accordance with the provisions of Law 2472/1997 on "Protection of a person from the processing of personal data" and Law 3471/2006 on "Protection of personal data and privacy in electronic communications ". In any case, the Company confirms that any collection, processing and / or storage of your personal data is done in accordance with the law and only with your explicit special consent and exclusively for the purposes and to the extent required for the operation of the Store and the provision of the individual services you have requested in accordance with the following.
The Company confirms that it will not use your personal information for use not specifically authorized by you, nor to send or disclose to third parties (natural or legal persons) not affiliated with the Company your information without your explicit and specific consent to this, except where disclosure is required to execute your order (eg cooperating shipping companies) or is required by law.
Although navigation in the Store is possible without disclosing your personal information, you can benefit from more services if you agree to disclose certain personal information depending on the service you are interested in. For example, for the purpose of creating a personal 21flowers account you will be asked for your contact details (eg name, mailing address, phone, email), for correspondence with the Company and the Store you will also need to provide us with the contact details (eg for submitting complaints, for receiving information / promotional material) etc.
However, a prerequisite for the start and processing of the transaction between us is the disclosure by you of some of your personal information, such as your name and contact details, your payment details (eg your credit card number) , your address for sending your order, etc. Also, during your navigation in the Store using 21flowers the Company may collect information from your computer operating system, your browser and the address of the internet provider (IP) for the measurement of the traffic, the configuration of the order history and purchasing interest for the purpose of improving its services or keeping an internal accounting file.
Minor visitors to the Store may access it and its services only with the consent and under the supervision of their parents or guardians. Without having to submit their personal information. In case of submission of such data by minors, the Company immediately deletes the relevant information.
The Store allows its visitors / customers to access the file where their personal data collected and stored as above are kept and to make corrections, deletions, modifications and additions of the data and information they have submitted to it.
Payment.
The payment of each order is made with absolute security with the possibility of payment for your online transactions using POS National Bank of Greece, 3D-Secure through - Euro Bank & Paypal.
The Store has taken all the necessary measures for the security of transactions using your credit card. However, in the event that your credit card has been proven to have been fraudulently used, your charge may be canceled at your request by the Bank that issued your credit card, which should investigate your complaint or complaint. For this reason, as soon as you realize that this has happened, you have an obligation to inform the issuing Bank, in order to cancel it and to exclude its use by unauthorized persons.
Items for sale.
The products sold by the Store are products of the Company (hereinafter the "Products"). The characteristics and other accompanying data (eg indicative of the existence of warranty, identity, any instructions, etc.) of the products sold are available and you can be informed by following the search instructions listed in the Store and selecting (click) the name of the corresponding product. The prices listed in the relevant catalogs next to each product include VAT 13% and 24%. These prices refer to the Products and the quantities that are available in the Company's warehouse, while the Store reserves the right to adjust the prices without notice.
Method - Time - Shipping costs - Opening hours for flower deliveries.
Do you need flowers to deliver today? Order flowers until 21:00. Whatever time of day you order from our florist, your flowers will be delivered to the recipient the same day!
Before you place your order. Please read the following store terms carefully.
Once you complete your order. It is important to include a contact telephone number with the recipient on the order form. The estimated delivery time of the flowers ranges from 2 to 4 hours, provided that a telephone consultation with the recipient for the delivery time precedes. 21Flowers is not responsible for delays in the execution of the order due to cases that can not be attributed to the fault of the company or due to force majeure. Example; Such phenomena can be strikes, extreme weather events / Holidays such as Valentine's Day, Women's Day, Mother's Day, Christmas and New Year. If a user does not agree with these terms, then he must not proceed with the execution of his order.
The delivery of your selected products takes place at your place or wherever else you indicate to us. 21Flowers does not charge shipping costs for your shipments. You can choose flowers which are delivered with free shipping from 9:00 in the morning until 21:00 in the evening.
For immediate delivery the same day. In case one of the accompanying products (eg square jar) is exhausted, you will be sent a similar one of equal or greater value. (Flower in bouquet, bouquet or composition) has been sold out, a similar one will be sent to you in a different color, of equal or greater value.
After 21:00 in the evening until 24:00. For those who wish to send flowers, you will be charged with additional charges 25,00 € for the sending of flowers. In case the above conditions are not met, your order will not be sent and you will receive your money back.
The 21Flowers Florist. Reserves the right to modify without notice the following terms and conditions of use and the policy for sending flowers.
Prices of products sold.
The prices listed in the relevant catalogs next to each product also include VAT. 13%. These prices refer to the quantities that are available in the company's warehouse, while the Store reserves the right to adjust the prices.
Order submission / Cancellation.
After a telephone consultation with the store you have the right to return the products you bought within 24 hours. Changes are accepted as long as the product is in the same condition as you received it and its complete packaging.
Contact the company.
Any visitor / customer of the Store can contact the Company by phone at +30 (213) -0300-170 or in writing electronically or by mail to the address of the Company listed above.
Intellectual and industrial property rights.
Except for expressly stated exceptions (copyrights of third parties, affiliates and operators), all content on the Website, including images, graphics, photographs, drawings, texts, overall appearance, services and products and in general all store records are intellectual property, industrial designs, insignia, signs, symbols, signs and registered trademarks and service marks of the Company, its affiliated companies and companies and its suppliers and are protected under the relevant provisions of Greek and European law as well as international contracts. The other products or services that may be mentioned in the store and bear the marks of the respective organizations, companies, partners, institutions, associations or publications, are their own intellectual and industrial property and therefore they bear the relevant responsibility.
Liability of the parties.
The visitor / customer, by accepting these GTC and browsing the Store, you responsibly declare that you are legally competent to conclude this contract as well as to use the Store under the terms and conditions mentioned here. Also, as a visitor / customer of the Store you agree and accept that you are financially responsible for any use of the Store as well as for the use of the 21flowers account by others - including people residing with you and thus you agree to supervise any use of the Store by minors using your account or name. The Company, including its consultants and employees, is only liable for fraud or gross negligence and only for positive damage and this liability may not exceed the value of the Products sold.
Applicable law and other terms
The Company and the Store reserve the right to modify or renew in writing these GTC without notice, which will be valid from the date of posting in the Store. Failure to exercise any right of the Company may not be construed as a waiver thereof.
Your navigation, use and transaction with the Store is governed by Greek law, the law of the European Union as well as the relevant international treaties. Any dispute that arises during the navigation, use and transaction with the Store is brought to trial in the competent courts of Athens, Greece.
Any provision of the above terms becomes contrary to law, automatically ceases to be valid and is removed from the present, without in any case affecting the validity of the other terms.
